Help
Support
Last updated: 12 July 2026
We're here to help. The fastest way to reach us is email — write to support@careerorch.com and we'll get back to you, usually within one business day. Please include your account email and, if it's about the extension, which job board you were on.
The Chrome extension
- Install it from the Chrome Web Store, then pin the Career Orchestrator icon to your toolbar.
- Sign in — click the toolbar icon and choose Login via Web Sync. A tab opens on careerorch.com, connects the extension, and closes itself. Make sure you're logged in to careerorch.com in the same browser first.
- Save a job — on a LinkedIn, Indeed, Glassdoor, or ZipRecruiter listing, click the Career Orchestrator save button. The role lands in your pipeline, and you'll see its ghost-job risk badge right on the page.
- Not connecting? Open
chrome://extensions, click Reload on Career Orchestrator, then sign in again. Confirm you're logged in on careerorch.com in the same browser.
The web app
- Install it as a desktop app — in Chrome, open the install icon at the right of the address bar (or ⋮ menu → “Cast, save, and share” → “Install…”) to run Career Orchestrator in its own window.
- Credits & billing — manage your plan and see your credit balance in the app. Questions about a charge? Email us and we'll sort it out.
- Your data — you can export a copy of your data or delete your account at any time from the app. See our Privacy Policy for how we handle it.
Ghost Job Detector
Every listing is scored for ghost-job risk — the signs of a role that isn't really being filled (stale reposts, vague descriptions, and more). A higher score means higher risk. The score is decision support, not a verdict: you always choose what to apply to. Curious how a score was produced? Ask us and we'll explain.
Still stuck?
Email support@careerorch.com with a short description and a screenshot if you can — it helps us help you faster. For privacy or data requests specifically, you can also reach privacy@careerorch.com. Our Terms of Service cover the rest.